Bind Benefits
  • - Operations - Administrative Platform
  • Minneapolis, MN, USA
  • Hourly
  • Full Time

Bind was formed in 2016 by veteran health insurance innovators passionate about making health insurance personal' with the clarity, flexibility and power people deserve.

Want to move mountains?

Bind took the old model of health insurance apart and is rebuilding it ' from floor to ceiling, from studs to rafters. We're not iterating a tired design or nudging a change-resistant industry, we're delivering what people want now ' clear prices, timely support, personal choice and flexibility and an awesome, intuitive experience.

Where different wins.

Help build different and make a difference. Become a Binder and help us revolutionize health insurance.

Enrollment Operations Coordinator – Minneapolis


This newly created role will support the overall enrollment operations team with day to day operations.


  • Monitors enrollment error pend queue(s) and troubleshoots problems and identifies solutions
  • Triages operational issues and assigns to the appropriate team or individual
  • Supports the enrollment operations team with daily operations, policies, workflow processes, and standards
  • Works with enrollment operations team to help coordinate continuous process and technical improvements to support our internal and external stakeholders
  • Participates on project teams or assists with coordinating efforts by reviewing enrollment operations, preparing materials and the understanding of the enrollment process as needed
  • Supports special projects as defined by the Enrollment Operations Leader, to include collecting ad hoc information and reports, helping cross-functional needs, and assisting with enrollment member error processing
  • Assist team in documenting processes and procedures using internal tools, such as notion and drop box


  • Associates degree in Human Resources, or related area
  • Two years of health care enrollment experience
  • Enrollment operations, policies, workflow, and standards
  • Change management principles and practices
  • Project coordination approaches
  • Process improvement approaches
  • Standard laws and regulations
  • Computer applications and systems related to the work
  • Communicate effectively and build relationships at all levels of the organization
  • Be flexible, adapt to change
  • Identify and resolve enrollment issues
  • Support continuous improvement activities
  • Use initiative and judgment within established department policies and procedures
  • Coordinate projects, priorities, deadlines and solve related problems
  • Work with and coordinate with multiple teams and departments
  • Apply applicable standards, laws, and regulations
  • Contribute to the performance of teams

Preferred Qualifications

  • Bachelor's degree in a related field strongly preferred
  • Working towards a certification within Benefits, such as CEBS
  • Experience within the health care industry
  • Start-up Experience
  • Working in an ambiguous, fast-paced environment
  • Agile, ready to change direction on the fly

What We're Offering

  • Chance to join a new tech start-up aiming to fix the healthcare industry
  • Empowerment to shape new solutions disrupting healthcare while providing benefits and choice to its members
  • Flexible work-from-home schedule to support work-life balance
  • Opportunity to work with people who are motivated to go to work every day and make a difference
  • Equity, competitive pay, generous PTO, and the opportunity to be a part of a new health insurance plan powered by the consumer, you!

Diversity creates a healthier atmosphere. Bind is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Bind is a drug-free workplace.

Bind sponsors H-1B visas for current H-1B visa holders on a limited basis, other visa sponsorship not available.


This position has been closed and is no longer available.
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