Bind Benefits
  • - Operations - Network Solutions
  • Minneapolis, MN, USA
  • Full Time

Bind is a health technology and services company founded in 2016 and headquartered in Minneapolis, MN with satellite offices in New York and San Francisco.  Bind is health insurance for the way we live now. Unlike traditional health insurance that charges you for services you may never need or want, Bind is on demand: pay for what you need, not what you don't, and adjust your coverage when those needs change. Health coverage that's flexible, clear, and intuitive.

We are creative, collaborative, and a little bit fiery.  The Bind team is comprised of like-minded individuals passionate about healthcare, and our cause is the collective act of rewiring it.  We embrace new ideas.  We're more wheel than cog.  More spark than smoke.  And we are playful and venturesome in our daily mission to render real and refreshing solutions to health insurance that works better for us all. 

Network Program Leader – Minneapolis

Summary

Manages the development and implementation of provider network programs, such as performance and provider experience, functionality and support.  Determines the process to enable providers, predict and evaluate results and serves as a key point of contact for the programs.

Responsibilities

  • Manages the enablement of providers for the programs; guides the approach to implement provider portals, functionality and service support.
  • Manages or oversees the development and implementation of a process to monitor the overall or specific network performance. 
  • Sets specific objectives for various segments of network providers and manages the evaluation of expected results; ensures up and down stream impact is considered.
  • Works to facilitate meetings and develops communications to provide feedback to teams on network status, priorities and concepts for integration into the business.
  • Manages network or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements.
  • Manages the expectations and communication with leaders and other stakeholders on process, project and program status, timelines and resources.
  • Ensures processes and operations complies with applicable laws, rules and regulations; provides interpretation within area not requiring formal legal opinions.
  • Acts as a key point of contact for the insured product, including driving provider outreach and understanding. 
  • Analyzes and trends network data related to the provider process to identify capacity, inefficiencies and implement process improvements.

Requirements

Education and/or Experience:

  • Bachelor's degree in Public Health, Health Management or related degree.
  • A minimum of 5 years of network and provider experience, including experience managing projects and programs. 

Knowledge of:

  • Comprehensive principles, practices and techniques of provider network management.
  • A strong understanding of principles, practices and terminology regarding insured products and operations.
  • Development and implementation of provider and network programs, policies and procedures.
  • Applicable laws, codes and regulations. 
  • Provider and network management within functional business operations.
  • Strategic initiatives in a dynamic environment. 
  • Process improvement principles and programs.
  • Computer applications and systems related to the work.

Ability to:

  • Communicate effectively and build relationships at all levels of the organization.
  • Be flexible, adapt to change.
  • Perform comprehensive network and provider management.
  • Oversee and manage network programs initiatives within various functions.
  • Train and guide others in policies and procedures related to the work.
  • Manage various projects across the organization.
  • Manage or oversee both internal and external resources. 
  • Interpret, apply and explain applicable laws, codes and regulations.
  • Provide consulting services to supervisors and staff.
  • Prepare functional reports, correspondence and other written materials.
  • Use initiative and independent judgment within established organizational and department guidelines.

Preferred Qualifications

  • Start-up Experience:
  • Working in an ambiguous, fast-paced environment
  • Agile, ready to change direction on the fly

What We're Offering

  • Chance to join a new tech startup aiming to fix the healthcare industry.
  • Empowerment to shape new solutions disrupting healthcare while providing benefits and choice to its members
  • Flexibility to work in an office setting or virtual. 
  • Opportunity to work with people who are motivated to go to work every day and make a difference.

Bind is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, national origin, sex, disability, age, marital status, sexual orientation, veteran status, genetic information, or any other status protected by applicable law.

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